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The right of withdrawal

The lawn Srl sells the products of different types can be distinguished goods, non-perishable and perishable goods.

In compliance with Italian Legislative decree 206/2005, the consumer has the opportunity to exercise the right of withdrawal on all goods not perishable by giving notice by registered letter A. r. within 14 calendar days of receipt of the goods. This communication can be anticipated by fax, telegram, telex and e-mail and confirmed by registered letter with A. r. within 48 hours. The refund will be made within a period of not less than 14 calendar days from the receipt of the goods.

It is stated that this right is reserved only to natural persons, that is, to those private consumers who act for purposes unrelated to his profession. It is not expected right of withdrawal for the legal and natural persons that act, in reference to the purchase agreement, in a professional environment.

The goods must be sent to the following address:

Lawn-Turf Srl
via Ponticello, 24F
71045 Ortanova FG
to the att.the end of the sig. David Coco

You will be refunded the entire sum paid for the purchase of the object and including shipping charges shipment, within and no later than 14 calendar days.
In the case the customer has requested a shipment particular that requires additional costs to the shipping offer Lawn Turf Ltd, these additional costs will not be refunded.

The amount refunded will not be refunded but shall be used for a further purchase.

In the letter you must specify the number of the order and personal data.

The material covered by the withdrawal must not be damaged and shall show no signs of use. It must not be damaged nor exhibit signs of use accompanying documentation. The return must be complete in all its parts (documentation and accessories included) and must be returned in its original packaging. The costs of the return delivery are borne by the customer which is also responsible for the shipping: company the Lawn Srl is not liable for any damage occurred during transport.
In the case where the above-mentioned conditions does not occur, the right of withdrawal expires automatically.

The consumer may not exercise the right of withdrawal on perishable goods such as for example on the lawn in rolls. This product is prepared on the specific request of the consumer and cannot be re-ricommercializzato given the perishable nature of the often. For this reason, such products may not be returned unless the product delivered to the customer is not damaged or does not conform to what was ordered.

Exclusions of the right of withdrawal

The right of withdrawal is excluded and, therefore, the preceding paragraphs do not apply with regard to sales concluded with legal persons, and then with customers with VAT number or who buy in the name of a company.

As far as the purchases with pickup at a point of sale of the Lawn Turf Ltd, the right of withdrawal is not applicable because this is not distance selling. In fact, in that case, the consumer has only booked product via the internet, but has not yet purchased for which must go at the point of sale.

Do not pick up a delivery does not equate to a return.

The customer is obliged to accept merchandise that has been purchased. If the customer fails to collect the goods, cause an expenditure of stock for the sender and handling charges for the return of the product itself. In the case of a return to the sender the product will be kept available for a new shipment for a period of time at the discretion of Lawn Turf ltd, but all the costs of the management, the stock, the shipping will be the responsibility of the customer. The customer may communicate to renounce the purchase, but will be obliged to pay all the expenses related to the shipment and return of the parcel.

Material that is damaged or does not conform to what was ordered

If the products delivered exhibit obvious signs of damage the customer must take note of this situation and accept the goods with reserve by placing a specific note of "the product accepted with reserve for evident signs of damage".

Each anomaly will then be notified within eight days, with the following modes:

via registered A/R to the following address:

Lawn-Turf Srl
via Ponticello, 24F
71045 Ortanova FG
to the att.the end of the sig. David Coco

Only in this case the Lawn snc will be able to protect the rights of the customer. If the client does not affix a note of reserve to the receipt of the parcel and does not report the damage, if the later failure to exercise the right of withdrawal, you will see rejected the withdrawal because of the receipt of the parcel, found signs of corruption.

Will not be compensated for goods accepted without any reservations.

Request for Cancellation of the Order

The purchase order may be cancelled in full if, at the time of the request of cancellation has not yet occurred to the shipment of the product and, in any case, if the amount has not yet been collected; in this case no fee will be charged to the customer.

If, at the time of the request of cancellation of the purchase order, the product is already entrusted to the courier or, in each case, the amount is cashed, the consumer must exercise the right of withdrawal and return it to the Seller for the goods.

To this end, it is necessary to follow the above procedures for the exercise of the right of withdrawal.

Waiver of purchase

We inform you that the Customer may reject the goods at the time of delivery. You do, however, note that the issue of the credit note of refund, in case of advance payment through credit card, Paypal, bank transfer, will be cancelled for the expenses of the consignment to the delivery address and return to sender. Therefore, you will be reimbursed only for the amount of the product net of transport costs there and back.