It is stated that this right is reserved only to natural persons, that is, to those private consumers who act for purposes unrelated to his profession. It is not expected right of withdrawal for the legal and natural persons that act, in reference to the purchase agreement, in a professional environment.
As far as the purchases with pickup at a point of sale of the Lawn Turf Ltd, the right of withdrawal is not applicable because this is not distance selling. In fact, in that case, the consumer has only booked product via the internet, but has not yet purchased for which must go at the point of sale.
Do not pick up a delivery does not equate to a return.
The customer is obliged to accept merchandise that has been purchased. If the customer fails to collect the goods, cause an expenditure of stock for the sender and handling charges for the return of the product itself. In the case of a return to the sender the product will be kept available for a new shipment for a period of time at the discretion of Lawn Turf ltd, but all the costs of the management, the stock, the shipping will be the responsibility of the customer. The customer may communicate to renounce the purchase, but will be obliged to pay all the expenses related to the shipment and return of the parcel.
Each anomaly will then be notified within eight days, with the following modes:
via registered A/R to the following address:
The purchase order may be cancelled in full if, at the time of the request of cancellation has not yet occurred to the shipment of the product and, in any case, if the amount has not yet been collected; in this case no fee will be charged to the customer.
If, at the time of the request of cancellation of the purchase order, the product is already entrusted to the courier or, in each case, the amount is cashed, the consumer must exercise the right of withdrawal and return it to the Seller for the goods.
To this end, it is necessary to follow the above procedures for the exercise of the right of withdrawal.
We inform you that the Customer may reject the goods at the time of delivery. You do, however, note that the issue of the credit note of refund, in case of advance payment through credit card, Paypal, bank transfer, will be cancelled for the expenses of the consignment to the delivery address and return to sender. Therefore, you will be reimbursed only for the amount of the product net of transport costs there and back.