As an English customer ordering for the first time from Prato Erboso S.r.l, I was a bit unsure if the pump would be any good & how long it would take to arrive but I have to say the pump is fantastic & so was the delivery time, I am definitely going to order form you again.
Many thanks again.
Bought this to replace one we had for 15 years. Works well. It came in about 8 days from Italy to ireland. Would recommend.
After the delivery I realized that perhaps the "Brio Tank" would suit better for my pumping system. But perhaps this one works as well, who knows. Lets see when I get the pump which I had in the same order with the Brio.
I ordered the wrong product to start with but your customer support reacted quickly to my request for a change. The product was very good value and the delivery was fast.
La pompa è stata danneggiata durante il trasporto.
Non c'è soluzione di Prato Erboso e nessuna reazione alle mie e-mail e reclami.
Pump was damaged during transport.
There is no solution by Prato Erboso and no reaction on my emails and complaints.
the pump was well protected during delivery. only a shame that the foot under the electromotor isn't present
After a few difficulties - delay in delivery owing to national holidays and damage to the casing and glass during transit - we have finally installed the burner! Highly efficient and warms the house brilliantly and economically. Delighted with the purchase and well worth the wait. Looks good too. It was also a very competitive price even with the cost of delivery.